The hotel was impressively clean and well-maintained, offering a spacious room equipped with a comfortable king bed and a pull-out sofa bed. The staff was exceptionally friendly and responsive, assisting me efficiently during my business trip. The breakfast spread was diverse and satisfying, featuring fresh pastries and a variety of healthy options, making it an excellent start to the day.

No notable complaints.

The complimentary breakfast features hearty options like scrambled eggs, sausage, and pancakes, making mornings feel less like a chore. Additionally, the hotel is tucked away in a nice area, with a lovely lawn and brick pillars framing the entrance, which adds a touch of charm overlooked by many.

Light intrusion from the parking lot and landscaping overshadows the potential for restful sleep, as the edges of the blackout blinds don’t fully block it out. The air freshener used throughout the premises is prominently overpowering, which may pose issues for those sensitive to strong scents. For a self-proclaimed upscale hotel, the towels and washcloths lack the luxurious feel one expects, though they are functional enough for a stay.

The hotel's decor is stylish and welcoming, making it a joy to navigate. The accessibility features cater well to seniors, allowing easy movement throughout the property. I felt right at home during my stay.

More seating in common areas would be helpful.

The decor was warm and inviting, while the spacious lobby provided ample seating for relaxation, making me feel comfortable and at home during my stay.

More accessible seating options would enhance the experience.

i had an awesome stay at hyatt place. the staff was super friendly, especially jeff at the front desk, who helped me when my car wouldn't start. the breakfast was pretty good too, perfect for starting the day. the room was spacious, with a comfy king bed and a sofa bed, making it super chill to relax.

totally recommend

This place suits me perfectly with great amenities like free wi-fi, 24-hour reception, and a fitness center. The staff even helped me with my luggage on my first stay. I highly recommend it for your trips!

We really loved the spacious rooms, which made traveling with our three little ones so much easier. The complimentary area shuttle was a lifesaver, allowing us to explore local attractions without worrying about parking. The breakfast options were fantastic too!

My kids wished for a larger pool area. It would be great if they added some family-friendly activities for younger guests.

nice stay but could use more amenities

The room was exceptionally quiet, allowing for a peaceful night. I appreciated the cleanliness, as everything was well-maintained and tidy.

The room was hot, and the couch was comfy.

A Comfortable Family Stay with Great Hospitality

My family and I had a wonderful experience. The hosts were exceptionally attentive, ensuring we had an enjoyable stay. The breakfast was consistently tasty, and the staff kept the area immaculate. Would recommend arriving early for breakfast seating to avoid the busier times.

excellent eateries and parks just steps away

i really appreciated the convenient access to great restaurants like Mellow Mushroom Pizza and the charming Collierville TN Historic District which is almost 5 km away, making it easy for a leisurely stroll. the hotel also serves a hot breakfast that energizes you for a full day of exploring!

The room was spacious and clean, featuring fresh and comfortable bedding that made for a restful night. Breakfast was a standout, offering a wide selection including delicious scrambled eggs and fruit, all served hot. However, the check-in process felt a bit casual, and the breakfast area could benefit from quicker clean-up to enhance the overall experience.

The place was quite clean overall, and I appreciated the hot breakfast with plenty of options. The parking was well-lit, and it felt safe. We had a minor issue with the strong smell on the third floor, but our room was comfortable, especially with the sleeper sofa for the kids. I’d recommend it for families looking for a decent stay.